Cookies Policy
Last updated: April 14, 2026
On this Web Site, www.zertia.ai (the “Web Site”) we use cookies or other tracking and tracing tools to collect information about how users use the Web Site.
1. WHAT IS A COOKIE?
A cookie is a file that is installed in the browser of your device (computer, mobile, etc.) in order to store and retrieve data. Cookies can have a multitude of purposes, depending on what they have been configured for: for example, to save preferences (such as language, currency or country), collect usage statistics (such as audience/traffic measurement), enable technical functionalities, or analyze the user’s behavior or navigation on the Website.
2. WHO IS RESPONSIBLE?
The party responsible for the processing of the information collected through cookies is ZERTIA CORP, S.L. (ZERTIA), with CIF B56610215.
USA – Legal Headquarters: 1101 Brickell Ave, Suite N1400, 33131 Miami – Florida, USA
Europe – Sales & Operation: Vía de las Dos Castillas, 33 Edificio Ática 7, Planta 3, 28224 Pozuelo de Alarcón, Madrid, España
If you have any questions regarding the use of cookies, please write an email to hello@zertia.ai.
3. WHAT DATA IS COLLECTED THROUGH COOKIES?
When you access the Website, even if you have not registered, the following information may be collected through cookies:
- Device Information: Device model, operating system and version, unique device identifier and network.
- Information about your location: IP address, time zone and mobile service provider, which allows us to obtain a general location.
- User browsing information: Frequency of use, the sections you visit, use of specific functions, etc.
4. WHAT TYPES OF COOKIES ARE THERE?
According to their purpose:
- Technical Cookies: Strictly necessary to browse the Website as they allow basic functions such as navigation from one section to another.
- Statistical cookies: Measure and collect statistical information related to the use made by the user of the Website, such as the time spent on it, the number of visits or the content visited.
- Preference or personalization cookies: Allow the Website to remember user information so that the user accesses the service with certain personal characteristics (e.g., preferred language).
- Behavioural advertising cookies: Allow the management of advertising spaces based on the user’s browsing profile.
Depending on the entity that manages them: Own Cookies (sent from ZERTIA’s domain) and Third-party cookies (sent from a domain not managed by ZERTIA).
Depending on the time they remain activated: Session Cookies (deactivated at the end of navigation) and Persistent cookies (stored for a defined period).
5. WHAT SPECIFIC COOKIES DO WE USE ON OUR WEBSITE?
| Technical Name | Description | Function | Duration | Type |
|---|---|---|---|---|
| NID | Google cookie for unique user identifier | Technical | 6 months | Third party |
| CONSENT | Google cookie for storing user consent | Technical | 1 year | Third party |
| __Secure-3PSID | Google cookie for user authentication | Technical | 2 years | Third party |
| __Secure-SSID | Google cookie for identifying the user session | Technical | 2 years | Third party |
| adobeCleanFontAdded | Google Fonts — enables display of web fonts | Technical | Session | Third party |
| GPS, PREF, VISITOR_INFO1_LIVE, YSC | YouTube cookies for video playback functionality | Technical | Up to 6 months | Third party |
| _fbc, _fbp, _js_datr, act, c_user, datr, fr, sb, wd, xs | Facebook cookies for social sharing buttons | Marketing | Up to 2 years | Third party |
| bcookie, bscookie, li_gc, lidc, lms_ads, lms_analytics, UserMatchHistory | LinkedIn cookies for social sharing buttons | Marketing | Up to 2 years | Third party |
| wa_lang_pref, wa_ul | WhatsApp cookies for chat support widget | Functional | Session | Third party |
| __hssc, __hssrc, __hstc, hubspotutk, messagesUtk, hs-messages-is-open | HubSpot cookies for marketing automation and live chat | Marketing | Up to 13 months | Third party |
| _utma, _utmb, _utmc, _utmz | Google Analytics cookies for tracking visits, sessions and campaigns | Statistics | Up to 2 years | Third party |
| viewed_cookie_policy | Indicates that the user has viewed the cookie policy | Technical | 1 year | Own |
| cookieyes-consent | Remembers the user’s consent preferences | Technical | 1 year | Own |
| cookie_consent | Records user consent to the use of cookies | Technical | Session | Own |
| PHPSESSID | Maintains the user session state between pages | Technical | Session | Own |
| auth_token | Authenticates users and allows access to secure areas | Technical | Session | Own |
| csrf_token | Prevents CSRF attacks | Technical | Session | Own |
| wordpress_test_cookie, wp-settings-*, WP_DATA_USER_1 | WordPress cookies for website functionality | Technical | Session / 1 year | Own |
| pll_language | Polylang — remembers the user’s language preference | Preferences | 1 year | Third party |
| lang | Remembers the user’s preferred language | Preferences | Session | Own |
6. WHAT IS THE BASIS OF LEGITIMACY FOR PROCESSING YOUR DATA THROUGH COOKIES?
The processing of information collected with non-technical cookies is based on your consent, which we ask for when you access the Website through an informative pop-up. The processing of information collected through technical cookies does not require consent, as it is based on the legitimate interest of ZERTIA.
Technical or necessary cookies cannot be disabled, otherwise the proper functioning of the Website would be compromised.
7. TO WHOM DO WE TRANSFER YOUR PERSONAL INFORMATION?
We use some third-party cookies managed by third parties, so these entities will receive your personal data collected through cookies for the purposes indicated for each cookie. You can find out about transfers to third countries made by these third parties in their corresponding policies.
8. HOW CAN I ACCEPT, REFUSE OR REVOKE MY CONSENT?
When you access our Web Site for the first time, you will be shown a window in which you can indicate whether you accept cookies or whether you wish to configure or reject them, except for those strictly necessary. You can also withdraw your previously granted consent at any time by: (i) withdrawing consent through the buttons in this Cookies Policy; or (ii) deleting the cookies stored on your device through your browser settings.
You can find more information on how to disable cookies at the following links:
9. WHAT ARE THE RIGHTS THAT YOU CAN EXERCISE AS A DATA SUBJECT?
The rights that you have as a data subject in relation to the protection of your personal data are indicated in the section “What are the rights that you can exercise as a data subject?” within the Privacy Policy.
10. MODIFICATIONS TO THIS POLICY
We may update the Cookies Policy of our Web Site from time to time. Therefore, we recommend that you review this policy each time you access our Web Site.