Privacy Policy

In www.ZERTIA.ai owned by ZERTIA CORP, S.L. we are committed to ensuring that your personal data is protected and not used for purposes other than those indicated in this Privacy Policy. This Privacy Policy applies to the processing of data that ZERTIA CORP, S.L. performs through this website: www.zertia.ai. We recommend that you read it carefully before using this Website or providing your data through it. You can contact us with any questions at: hello@zertia.ai

1. WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR PERSONAL DATA?

Your personal data will be processed by ZERTIA CORP, S.L. (“ZERTIA”), with NIF ESB56610215.

USA – Legal Headquarters: 1101 Brickell Ave, Suite N1400, 33131 Miami – Florida, USA
Europe – Sales & Operation: Vía de las Dos Castillas, 33 Edificio Ática 7, Planta 3, 28224 Pozuelo de Alarcón, Madrid, España
Contact email: hello@zertia.ai

2. WHAT ARE THE REQUIREMENTS TO PROVIDE US WITH YOUR PERSONAL DATA?

Minimum age. To provide us with your personal data, you must be at least 14 years of age, and/or have sufficient legal capacity to use this Website.

Truthfulness. When you provide us with your data, you guarantee that the data and information provided is real, truthful, updated and belongs to you and not to third parties.

Age and Veracity Control. ZERTIA reserves the right to verify your age and identifying information at any time and, in the event of fraud detection, to delete, temporarily disable and/or terminate your account.

3. WHAT DATA PROCESSING DO WE CARRY OUT THROUGH THE WEBSITE?

3.1. When you contact us through our channels (contact form, chat, email)

We collect identifying and contact information (name, surname, e-mail address, and any other information you voluntarily include). We use this data to answer your requests, answer your questions and/or provide you with the required information, as well as to improve our customer service. The legal basis is your consent and our legitimate interest.

3.2. When you sign up for our newsletter and other commercial communications

We collect your identifying name and contact data to send you our newsletter and other commercial communications related to our products and services. The legal basis is your consent. You may unsubscribe at any time by sending an email to hello@zertia.ai.

3.3. When you register as a user on our Website

We collect identification data (name), contact data (telephone), e-mail, country, language and a password. We also collect usage data including actions performed on the platform, content visited, browsing history, account settings, and device information.

We use this data to manage your registration, execute and maintain the contractual relationship, send commercial communications, make personalized content recommendations, evaluate and develop new features, prevent illegal activities, and comply with legal obligations.

The legal basis is execution of contract, fulfillment of legal obligations, legitimate interest, and consent (for commercial communications).

3.4. Website Navigation (cookies)

We use cookies or other tracking and tracing tools on this Web Site to collect information about how users use the Web Site. For more information, please visit our Cookies Policy.

3.5. Use of social plug-ins or add-ons

When you use our services, you can share information on social networks via an implemented social plug-in. If you choose to share information via a social plug-in, data including date and time of visit, URL, IP address, browser, operating system, and username will be transferred to the respective social network in accordance with that network’s terms and conditions.

3.6. ZERTIA profiles in social networks

ZERTIA has a profile on the main social networks. When you become a follower of any of our pages, the processing of data will be governed by the terms of use, privacy policies and access regulations belonging to the corresponding social network and previously accepted by the user.

4. TO WHOM DO WE GIVE YOUR PERSONAL INFORMATION?

In general, ZERTIA will not communicate your data to third parties. However, we may share data with:

• Providers of essential services (e.g., computer hosting companies) who act as processors and are bound by confidentiality agreements.
• Public Bodies when there is a legal obligation to do so.
• In the event of a corporate transaction (merger, acquisition, sale of assets), data may be shared with the successor entity.
• To third parties after aggregation or anonymization (data cannot be linked to an identified natural person).

5. ARE YOUR PERSONAL DATA TRANSFERRED TO THIRD COUNTRIES?

Some of our service providers are located in countries outside the European Economic Area (“EEA”). We have implemented measures to ensure that such transfers do not result in a lower level of protection of your personal data through Standard Contractual Clauses (SCCs) or the EU-US Data Privacy Framework (DPF).

Name	Country	Transfer mechanism
WordPress (Automattic Inc)	United States	Data Privacy Framework
HubSpot, Inc.	United States	Data Privacy Framework
Hostinger International Ltd	United States	Standard contractual clauses

6. WHAT ARE THE RIGHTS YOU CAN EXERCISE AS A STAKEHOLDER?

You can exercise the rights guaranteed by law by contacting us at: hello@zertia.ai. Your rights include:

• Right to withdraw consent at any time (without affecting the lawfulness of prior processing).
• Right of access to know what data is being processed and obtain a copy.
• Right of rectification to correct inaccurate or incomplete data.
• Right to suppression to request deletion of personal data.
• Right to data portability to receive your data in a structured, machine-readable format.
• Right to limit processing in certain circumstances.
• Right of opposition to processing based on legitimate interest.
• Right to lodge a complaint with the Spanish Data Protection Agency (www.agpd.es).

7. HOW DO WE GUARANTEE THE CONFIDENTIALITY OF YOUR INFORMATION?

The security of your personal data is a priority for us. ZERTIA has implemented all necessary security measures to ensure effective use and processing of personal data, safeguarding privacy, confidentiality and integrity. However, it is impossible to completely guarantee security due to the nature of the Internet.

8. MODIFICATIONS TO THIS POLICY

ZERTIA may modify the content of the privacy policy at any time. We recommend that you periodically review this Privacy Policy.

This Privacy Policy was amended on September 9, 2024.